1. Introduction
SpellQuests ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Game Master & Virtual Tabletop platform ("the Service").
2. Information We Collect
Information You Provide
- Account data: name, email address, and password when you register
- Payment data: billing information processed securely through Stripe (we do not store full card numbers)
- Game content: characters, quests, campaign notes, and chat messages you create
- Communications: messages you send to our support team
Information Collected Automatically
- Usage data: pages visited, features used, session duration, and interaction patterns
- Device data: browser type, operating system, screen resolution, and IP address
- Cookies: session cookies for authentication and analytics cookies to improve the Service
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process payments and manage subscriptions
- Generate AI responses tailored to your game sessions
- Send transactional emails (account confirmations, billing receipts)
- Send marketing communications (only with your consent; you can opt out anytime)
- Analyze usage patterns to improve features and performance
- Detect and prevent fraud or abuse
4. AI Data Processing
When you interact with the AI Game Master, your prompts and game context are sent to AI language model providers to generate responses. We do not use your game content to train AI models. Session data may be temporarily cached to maintain conversation continuity within a game session.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Stripe: for payment processing
- AI providers: for generating game content (prompts only, no personal data)
- Analytics services: aggregated, anonymized usage data
- Legal authorities: when required by law or to protect our rights
6. Data Retention
We retain your account data and game content for as long as your account is active. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).
7. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted storage for sensitive data, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Delete your personal data
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise any of these rights, contact us at privacy@spellquests.com.
9. Cookies
We use essential cookies for authentication and session management. We may also use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.
10. Children's Privacy
SpellQuests is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
11. International Users
If you are accessing the Service from outside the United States, please be aware that your data may be transferred to and processed in the United States. By using the Service, you consent to this transfer.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
13. Contact
If you have questions about this Privacy Policy, please contact us at privacy@spellquests.com.